JRA Designs
Smart scheduling, automated reminders, and a client portal that let the owner stop chasing confirmations. Three times the bookings, same headcount.
What we walked into.
JRA Designs is a custom alterations and tailoring shop with a loyal client base. The owner was spending hours each week on phone tag — confirming appointments, answering 'what time was I scheduled again?', rebooking no-shows. Every hour on the phone was an hour not on the work.
How we built it.
Built a smart scheduling system with availability rules per service type
Automated SMS confirmations, reminders, and follow-ups
Created a simple client portal for rescheduling and history
Wired no-show recovery flows that re-engage automatically
Documented the system for the owner to operate without ongoing support
What changed.
Monthly appointment volume
New hires required
Phone-tag hours per week
Got a system that should be doing more?
30 minutes, direct with the founder. Walk away with a clear assessment of what's possible — whether you work with us or not.
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